Shipping & Return Policy
Indiesew ships items worldwide via USPS Priority Mail or USPS Priority Mail Express. Both domestic and international customers can compare prices and choose between these two options at checkout. Digital sewing patterns do not require shipping, and are delivered to your email inbox with a download link.Fulfillment Timeline
Orders placed before 12pm MDT on a business day are shipped the same day. Orders placed after 12pm MDT or on a non-business day are shipped the following business day.USPS Priority Mail Shipping Timeline
- Addresses within the US: 2 to 3 business days from the shipment date
- International addresses: 6 to 10 business days from the shipment date for most major cities*
- Addresses within the US: 1 to 2 business days from the shipment date
- International addresses: 3 to 5 business days from the shipment date for most major cities*
Note*: For international orders, the actual number of days may vary based on destination, weather, and customs delays. Duties, taxes and import charges may be required upon delivery of the package, and are the responsibility of the customer.
We want you to be happy with your Indiesew purchase! If for any reason you’re not 100% pleased with your items, please contact [email protected] with your order number and specify the reason for the return within 30 days of purchase. We are unable to issue refunds after 30 days from the date of purchase.
If applicable, customers are responsible for the cost of shipping the returned item back to Indiesew. A refund (or store credit, if desired) will be processed within five business days of receipt of the item. All refunds are issued against your original form of payment. We are unable to issue a return against an alternate form of payment.
We cannot offer refunds or store credit for:
- Items that have been laundered, cut, or in any other way altered from their original, shipped state.
- Sale items.
- Fabric cuts measuring less than 1 yard.
- Digital items that have already been downloaded.